To maintain the beauty of your jewelry, avoid exposing it to harsh chemicals or environments. Store pieces separately to prevent scratches, and clean them with a soft cloth after each wear. For detailed care instructions, please refer to our care guide.

We offer standard and expedited shipping options. Standard shipping takes 5-7 business days, while expedited shipping can arrive within 2-3 business days. You can select your preferred option at checkout.

You may return any unworn jewelry within 30 days for a full refund. Please ensure that all original packaging is included. For further details, visit our returns page.

Yes, once your order has shipped, you will receive a tracking number via email. You can use this number to check the status of your shipment at any time.

Yes, we provide gift wrapping for an additional fee during checkout. Your gift will arrive beautifully packaged and ready for giving.

You can reach our customer service team via the contact form on our website, or by emailing support@rachellewhitlaw.com. We aim to respond within 24 hours.